Website Help

This page explains how to use the in-built tools to get the best experience when browsing our website.  Expand the items below for full details.


The wheelchair icon at the top left of each page gives access to a set of tools for visitors with sight problems.  Simply click that icon to open the menu of available functions and click it again to hide it. 

It is possible to select more than one function.  For example, you might choose High Contrast, Readable Font and Increase Text, all active at once. 

Your settings will apply to all our web pages and will be remembered for 6 hours.

The RESET function (last item in the Accessibility Tools menu) will restore the default settings.

The search tool can be found in the footer of every page on our website.  It looks like this (you can try it from here if you wish):


Simply click anywhere inside the “Search this site…” box and type the required search term, then click the Search button to trigger the search.  You will be presented with a list of pages that contain the word(s) you searched for.  Please be aware that this is only a rudimentary search facility: it will guide you toward the page(s) that contain the searched term, but not to its precise location.

For example, if you enter the word “drugs”, the search will indicate that the word is contained on the Getting Into the Prison page.  Note that the search results only show the beginning of the relevant page, and you must click the Continue Reading link to view the whole page.  Even then, you may not immediately find the searched term.  In this example you won’t see the word “drugs” until you expand the “Searches” item in the expandable list toward the bottom of the page.  Even your browser’s built-in search tool may struggle to find the required term if it is contained in one of these hidden panes, so you will need to expand them first.

Your search results might include pages that are in our Members’ Area of the website.  If that happens you will see a message explaining that these pages are only visible to members  who are logged in to the website.

Some of our pages contain a built-in tool for viewing PDF files without needing to download them to your device first.  Here is an example from our What To Wear page:

The controls for the viewer are located in a toolbar along the top edge, and are divided into 3 groups; Navigation, Zoom, and Control.  We’ll look at each group in turn.  The functions of the icons can be seen by hovering over them.


  • The first icon (at the far left) allows you to toggle the sidebar on and off.
  • The magnifying glass icon brings up a search box to help you search the document.
  • The two rising and falling arrows fulfill an “up a page/down a page” function.
  • The Page: edit box, allows you to enter a specific page number.  Use the Enter key on your keyboard, or click anywhere in an unused portion of the viewer top toolbar to jump to that page.


  • The +/- icons will incrementally adjust the zoom level.
  • The viewer always starts in Automatic Zoom mode, but this can be changed by clicking on the Automatic Zoom box and choosing an option from the drop-down list.


Note: When viewed on some portable devices, one or more of the control icons may be off the right-hand edge of the screen.  In that case, tap the >> icon to display the additional options.

  • The first icon in the right-hand  group switches the viewer to Presentation mode.  This can be very useful for viewing wide documents, or simply to get optimum magnification, because it expands the view to occupy the entire width of the screen.  It will not be obvious how to navigate the document in this mode, but you can switch from page to page by using the up/down arrows on your keyboard, or by using the scroll wheel on your mouse.  Exit Presentation mode by pressing the ESC key on your keyboard or (depending upon browser) right-click and choose “Exit Full-Screen” from the pop-up menu.
  • The second icon in this group brings up a Print dialogue, allowing you to print the document directly from the viewer. 
  • The third icon allows you to download the document to your device.
  • The final icon (the double right-arrow) opens a list of tools, most of which will be obvious.  The “Enable Hand Tool” may prove useful if the document is wider than the window.  Having enabled this feature, you can drag the document up/down and left/right by simply clicking (and holding) and dragging.  You can disable the feature from the same drop-down list.


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